The User hereby accepts that: Qrologic Softech may send transactional or non-transactional business communication in the form of SMS Email or Push notifications as part of its efforts to fulfill the User’s request or service your account.
The User hereby accepts that: Qrologic Softech may send transactional or non-transactional business communication in the form of SMS Email or Push notifications as part of its efforts to fulfill the User’s request or service your account. A User may continue to receive transactional and critical communication from Qrologic Softech even after opting out of marketing communications. Qrologic Softech will make the best efforts to provide notifications and it shall be deemed that the User shall have received the information sent from the Company during the course of, or in relation to, using the Qrologic Softech Platform or availing any Services. Qrologic Softech shall not be under any obligation to confirm the authenticity of the person(s) receiving the alert. The User cannot hold the Company liable for the non-availability of any notification service in any manner whatsoever.
Qrologic Softech reserves the right to suspend or terminate the User’s access to Qrologic Softech Platform and Services without prior notice and without any liability to the User or any third party, in the event,
01. The User is in breach of these Terms of Use or any Qrologic Softech Policies;
02. The User is engaged or is suspected to engage in any restricted, illegal, fraudulent, or abusive activity;
03. The User provides any information which is incomplete, inaccurate, or false or Qrologic Softech has reason to believe that such information is incomplete, inaccurate, or false.
Any suspension/termination of the User’s access to Qrologic Softech Platform and Services shall be without prejudice to Qrologic Softech's right to exercise any other remedy available to it under the applicable law.
Your Personal Information and Sensitive personal data or information may be retained and used until:-
(i) the relevant purposes for the use of your information described in this Policy are no longer applicable;
(ii) we are no longer required by applicable law, regulations, contractual obligations or legitimate business purposes to retain your information;
(iii) the retention of your information is not required for the establishment, exercise or defense of any legal claim.
The customer can contact the below-mentioned two levels for effective resolution of their complaints:
| Level | Time | Description | Contact |
| Level 1 | Less than 24 hours | 24x7 Customer Service | help/b2b.qrologic.in |
| Level 2 | Less than 48 hours | Manager - Customer Service | b2b.qrologic.in |
If the customer’s issue is not resolved even after contacting the above complaint resolution channels, or in the timelines mentioned above or the customer is not satisfied with the response, the Complaint may be escalated to the Nodal officer at:
Qrologic Softech shall from time to time authorize certain Multi Recharge software for cash management activities and to further extend the reach of banking services to the Customers for greater financial inclusion.
Collect and/or dispense cash at other Multi Recharge software outlets in the assigned territory to ensure uninterrupted delivery of banking and citizen services to the Customers as per the mutually agreed terms. Confirms that it assumes all the risks associated with cash logistics and shall take an appropriate insurance policy in order to protect itself from any business impediments, financial and non-financial risks. Be solely responsible for providing genuine currency to all the software and hence to the Customers towards the Transactions performed and the Company shall not assume any responsibility in this regard. Ensure that the credit or debit against the cash collected or dispensed to the other recharge software(s) happens on an immediate basis at the time of handing over the cash.
Trusted by thousands of businesses of all sizes, Qrologic’s full-featured checking accounts and debit cards combine payment, collection, expense management and banking APIs to efficiently manage your business.
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